Our Services:

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Qualitative Research

  • Focus Groups
  • In-Depth Interviews
  • Executive Interviewing
  • Brand Positioning
  • Brand Image
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Quantitative Research

  • Online Research
  • Benchmarking
  • Brand Awareness
  • B2B Research
  • Advertising Effectiveness

 

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Audience Research

  • Demographic Analysis
  • Demographic Profile
  • Customer Attitude/Usage
  • Brand Loyalty
  • Media Research

 

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Political Polling

  • Public Opinion
  • Political Campaign Strategies
  • Legislative Campaign Strategies

Loyalty Solutions

We can help identify your loyal, "at risk" and passive customers and members. Targoz Market Research offers clients a proven, tested survey program that can segment your customers and/or team members, which will help your brand refine it's customer retention and/or member retention strategies.

Member Loyalty Solutions:

Combined with your member data, our proven and tested loyalty research will help you:

  • Identify your loyal members and how much revenue they provide your organization
  • Improve communications, products, and services to retain "at -risk" or vulnerable members
  • Spot "at-risk" members and how much of your organization's revenue is volnerable
  • Correct issues that negatively impact your customer retention and churn rates

Measuring loyalty alone may tell you how many loyal members there are, but it doesn't tell you how to fix the problem if there is one. 

Our loyalty research will also flag problem areas and tackle the root causes of loyalty failures so that you can act quickly to improve member retention. 

Customer Loyalty Solutions:

Combined with your customer data, our proven and tested loyalty research will help you: 

  • Identify your loyal customers and how much revenue they provide your organization
  • Improve your communications, products, and services to retain “at-risk” or vulnerable customers 
  • Spot “at-risk” customers and how much of your organization’s revenue is vulnerable
  • Correct issues that negatively impact your customer retention and churn rates

Measuring loyalty alone may tell you how many loyal customers there are, but it doesn't tell you how to fix the problem if there is one. 

Our loyalty research will also flag problem areas and tackle the root causes of loyalty failures so that you can act quickly to improve customer retention.